Terms of service

By visiting our website or purchasing from Hexa Pure (Private) Limited, you agree to the following terms and conditions:

1. Acceptance

Your use of our website and services indicates that you accept these terms.

2. Age Requirement

You must be at least 18 years old, or have parental consent, to place an order.

3. Product Accuracy

We do our best to present accurate information about our products and prices. However, errors may occur, and we reserve the right to correct any mistakes without notice.

4. Order Confirmation

We reserve the right to accept or decline any order based on product availability, payment status, or suspected fraudulent activity.

5. Pricing & Payments

Prices are listed in PKR unless otherwise specified. Payments are made via secure gateways. We are not responsible for bank or currency conversion fees.

6. Shipping & Delays

Estimated delivery times are provided for reference and may change. We are not liable for courier delays or inaccurate customer information.

7. Returns & Refunds

Please refer to our Refund & Return Policy for eligibility and timelines. Returns must be unused and sealed.

8. User Responsibilities

Users must refrain from:

• Sharing false information
• Attempting to damage or misuse our platform
• Violating any national or international laws

9. Limitation of Liability

We are not responsible for:

• Indirect losses
• Business interruptions
• Issues beyond our control

10. Intellectual Property

All content on our website, including branding, text, product details, and imagery, belongs exclusively to Hexa Pure Private Limited and may not be reproduced without permission.

11. Jurisdiction

These terms are governed by the laws of Pakistan. Any legal matters will be handled in the courts of Multan.